ReturnsUpdated 2 years ago

Return and refund policy

30-Day Money Back Guarantee (*Does not apply to Customized Clubs)

We want you to be fully satisfied with every training product that you purchase from Tour Striker. If you are not satisfied with any training product that you purchased directly from the TourStriker.com website you may return the item within 30 days of receipt for a refund. The item must be returned in new, unused or good condition, if possible in its original packaging and including all parts and accessories to ensure a full refund. Customers are responsible for all return shipping costs, original shipping costs are non-refundable.

Return Rules and Restrictions

• Money Back Guarantee returns must be made within 30 days of delivery.
• Warranty Returns must be made by making a warranty claim. (See Warranty)
• You must include your original packing slip, a print out of your confirmation email or Tour Striker Return Form along with your return. If you no longer have your packing slip or confirmation email, please email [email protected] or call 480-664-1002.
• Shipping and handling costs and other additional charges are non-refundable.
• We will not accept CODs or third party billing for returned merchandise.
• If product is damaged upon delivery or if your product is defective, please see our Warranty and call our Customer Service Department immediately at 480-664-1002.
• You can expect your refund in the same form of payment originally used for purchase within 7-15 days of Tour Striker receiving your returned product.
• Opened DVD sets and digital content are non-returnable and non-refundable unless defective and may be returned under our warranty.
• When returning product, we suggest that you obtain a tracking number for your return shipment for verification the product was shipped and was received by our returns department. We are not responsible for lost/undelivered packages nor will refunds be issued on lost packages.
• Ensure your package has the appropriate postage.
• Tour Striker will not accept returns or issue refunds for items that were not directly purchased from TourStriker.com or the Tour Striker Sales Department.

Steps to Return a Product

If you are within the 30-day money back guarantee or are making a warranty claim and would like to return your Tour Striker product…

• Find your original packing slip or order confirmation email. Your order number will serve as your Return Authorization Number (RA#). If you cannot find your original packing slip or confirmation email, please email [email protected] or call 480-664-1002 and we will issue you an RA#.
• Pack the item in its original packaging or other sufficient packaging.
• Place one of the following inside the box. a) your original packing slip. b) print out of your confirmation email. c) a note with your Full Name, Address, Phone #, Email, RA#
• Please include a note with the reason for your return.
• Seal up the package in a secure manner.
• Ship to:

  Tour Striker, Inc.
  90 N. William Dillard Drive, Unit 111
  Gilbert, AZ  85233

Please send all other written correspondence or shipments to:

Tour Striker, Inc.
90 N. William Dillard Drive, Unit 111
Gilbert, AZ  85233

Do you offer refunds?

Refunds are issued to your original form of payment. Please allow 7-10 business days for the refund to reflect on your statement.