<h3 id="where-do-you-ship"><strong>Where do you ship?</strong></h3><p>Tour Striker can ship to almost anywhere&#xA0;</p><p id="isPasted" style="box-sizing: border-box; font-family: Futura, sans-serif; font-weight: 400; letter-spacing: 0.425px; line-height: var(--typeBaseLineHeight); font-size: 17px; -webkit-font-smoothing: antialiased; text-size-adjust: 100%; text-rendering: optimizespeed; margin: 0px 0px 25px; color: rgb(28, 29, 29); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Tour Striker ships packages using a network of local and international delivery services. &#xA0;We are not able to ship under your own personal shipping account number.</p><p><br></p><h3 id="how-long-does-shipping-take"><strong>How long does shipping take?</strong></h3><p id="isPasted" style="box-sizing: border-box; font-family: Futura, sans-serif; font-weight: 400; letter-spacing: 0.425px; line-height: var(--typeBaseLineHeight); font-size: 17px; -webkit-font-smoothing: antialiased; text-size-adjust: 100%; text-rendering: optimizespeed; margin: 0px 0px 25px; color: rgb(28, 29, 29); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Orders are not processed or shipped on Saturday, Sunday, or Holidays, except by prior arrangement. &#xA0;If you have issues or questions regarding your order delivery, please email <a href="mailto:support@tourstriker.com" style="box-sizing: border-box; color: var(--colorLink); text-decoration: none; background: transparent; border-bottom: 2px solid rgba(28, 29, 29, 0.1); position: relative;">support@tourstriker.com</a> or call 480-664-1002. You can check the status of your order online 24 hours a day by logging into your Tour Striker account and clicking on &#x201C;Orders.&#x201D;</p><p style="box-sizing: border-box; font-family: Futura, sans-serif; font-weight: 400; letter-spacing: 0.425px; line-height: var(--typeBaseLineHeight); font-size: 17px; -webkit-font-smoothing: antialiased; text-size-adjust: 100%; text-rendering: optimizespeed; margin: 0px 0px 25px; color: rgb(28, 29, 29); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;">We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Tour Striker or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.</strong></p><p><br></p><h3 id="how-do-i-track-my-order"><strong>How do I track my order?</strong></h3><p>Your tracking information is available in your account in the order details&#xA0;</p><p><br></p><h3 id="my-tracking-information-says-it-was-delivered-but-i-didnt-get-it-what-do-i-do">My tracking information says it was delivered but I didn&apos;t get it, what do I do?&#xA0;</h3><p>Step 1: Check with family and neighbors to see if someone else might have it.&#xA0;</p><p>Step 2:&#xA0; Reach out to the delivery company. UPS, USPS, FedEx and let them know</p><p>Step3: Contact us !&#xA0;</p><p><br></p><h4 style="box-sizing: border-box; font-family: var(--typeHeaderPrimary),var(--typeHeaderFallback); font-weight: var(--typeHeaderWeight); letter-spacing: var(--typeHeaderSpacing); line-height: var(--typeHeaderLineHeight) ; display: block; margin: 2.5em 0px 1em; font-size: calc(var(--typeHeaderSize)*0.59) ; color: rgb(28, 29, 29); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id><br></h4>

Shipping

Information about order changes and cancellations.

<h3 id="can-i-changecancel-my-order"><strong>Can I change/cancel my order?</strong></h3><p id="isPasted" style="box-sizing: border-box; font-family: Futura, sans-serif; font-weight: 400; letter-spacing: 0.425px; line-height: var(--typeBaseLineHeight); font-size: 17px; -webkit-font-smoothing: antialiased; text-size-adjust: 100%; text-rendering: optimizespeed; margin: 0px 0px 25px; color: rgb(28, 29, 29); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If you need to make changes to orders , please contact us IMMEDIATLY. We will do our best to accommodate your request. Once an order is in process we may not be able to make changes or cancel your order. &#xA0;&#xA0;</p>

Changes & cancellations

<h3 id="which-payment-types-do-you-accept"><strong>Which payment types do you accept?</strong></h3><p>PayPal, Credit Cards, Amazon Pay&#xA0;</p><p><br></p><h3 id="how-long-should-a-refund-take-to-reach-me"><strong>How long should a refund take to reach me?</strong></h3><p>Refunds are made back to the original form of payment and should appear in 7-10 business days&#xA0;</p><p><br></p><h3 id="where-do-i-enter-the-coupon-code-">Where do I enter the coupon code ?&#xA0;</h3><p>Look for the coupon box on the checkout pages&#xA0;</p><p><img src="https://uploads.gorgias.io/Aa90l7EEdA7JWorj/undefined-10d7a392-a40d-4cd4-a555-b84823d3a82f" style="width: 300px;" class="fr-fic fr-dib"></p>

Payment

<h3 id="how-do-i-place-an-order">How do I place an order?</h3><ol><li style="font-size: 16px;">Add items to your cart&#xA0;</li><li style="font-size: 16px;">Click on the <strong>Check Out</strong>&#xA0; button</li><li style="font-size: 16px;">Enter your contact information and your address (Remember to create an account so you can access your digital instruction)</li><li><span style="font-size: 16px;">If you have a coupon code enter it here </span>&#xA0;<img src="https://uploads.gorgias.io/Aa90l7EEdA7JWorj/undefined-378c3e1f-c9de-424b-89fc-e8fc9a63fef3" style="width: 300px;" class="fr-fic fr-dib"></li><li style="font-size: 16px;">Click <strong>Continue to Shipping</strong>&#xA0; (If available you can upgrade the shipping)</li><li style="font-size: 16px;">Verify your information</li><li style="font-size: 16px;">Click <strong id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-weight: 700; color: rgb(65, 65, 65); font-family: sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Continue to Payment</strong>&#xA0;</li><li style="font-size: 16px;">Choose a payment method&#xA0;</li></ol><p><span style="font-size: 16px;"><br></span></p><p><br></p>

Placing An Order

TourStriker 

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I already ordered, where is my account?

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Tour Striker Golf Academy

Do you build golf clubs with added length or offer extra grips for customization?

What is your return and warranty policy for defective products?

What should I do if my order shows delivered but I haven't received it yet?

Is there a professional use discount or wholesale opportunity for PGA Professionals at Tour Striker?

How long does it take for international orders to arrive and what should I do if my order is late?

Can I update the shipping address on my order after it has been placed?